Refund policy

Payment Plans

If you opt for monthly installment plan, you are required by law to complete all remaining payments of your payment plan.

If You elect for a payment plan, You hereby authorize Salt and Spruce Creative Co., LLC and any third party processor to charge your credit card or debit card automatically according to the terms of your payment plan.

If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or the digital asset will be removed from your account.

You may not cancel or void these payments. In the event that any payment is not made, there will be a 3 day grace period between payment due date and a $35 fee being assessed. If payments are delinquent beyond 30 days, project balance will be immediately DUE IN FULL. If payment delinquency goes beyond 45 days, balance will be submitted for collections.

Refunds

Due to the nature of digital file delivery, all sales are FINAL (includes payment plans). No returns or refunds.

Exchanges

Due to the nature of digital file delivery, there are no exchanges.